Your IT services supplier needs to be someone you can rely on. This is absolutely essential, as they need to be at the end of the phone, or even in your office depending on the scale, whenever you have an issues. This relationship more than ever in business needs to be one based on trust and reliability.
It’s always worth taking recommendations from others when it comes to your IT supplier. Ask around, and see what the other business owners in your network think about their IT people. If they like them, a positive recommendation is a very good reason to go ahead and make an enquiry. See how much they would charge and how this compares to the market. However, do be aware that you might need to pay a premium for the best service, so if you want someone who is experienced, widely available and quick to respond, this won’t necessarily be the cheapest solution.